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Reviews & References

NewDoggy Reviews: Real Customer Experiences

NewDoggy has helped hundreds of families worldwide welcome healthy, well-raised puppies from carefully selected European breeders.

NewDoggy collects independent, verified customer feedback through eKomi and Trustpilot, trusted third-party review platforms. Every review comes from a real customer who has welcomed their puppy through NewDoggy.

✔ Verified buyer reviews only     ✔ Trusted worldwide     

 ✔ Driven by feedback   ✔ Constantly improving

Choosing where to get your puppy is a significant decision, and hearing from other families can make that process clearer. Below you’ll find real feedback from customers who have used NewDoggy—from first contact to delivery and beyond.

Trusted by Hundreds of Families Worldwide

250+ Verified Customer Reviews

Rated 5★ on eKomi

& 4.8★ on Trustpilot

All reviews are collected and verified by independent third-party platforms.

ScamAdviser: Very Likely Safe

The Smiths
US
5

We found our sweet Finn, an English Spaniel, online and fell head over heels in love with him. We never thought we would get a dog from Europe. Initially, we were apprehensive about doing business overseas, considering all the scams out there, but Géza and Tran quickly put our minds at ease and made the whole process smooth and easy...Read full review

Van
Switzerland
5

Geza and his team were extremely professional and helpful. They were there from the beginning to the end and helped us with all the procedures. I highly recommend Newdoggy.com to those who want to become owners of a puppy.
thank you again Geza and Team.

Becky
GB
5

We had an amazing experience with this company. They were super helpful from start to finish. Sending lots of pictures and updates on our puppy to be. They pre-trained her and gave us lots of follow-up support in the early days of being puppy owners...Read full review

Lama
SA
5

We had a great experience getting ready and receiving our two new members of the family, two beautiful English cocker spaniels from New Doggy.
Geza and his team made the process smooth and were very attentive at all times to all our questions and concerns. Even once they arrived, the team is constantly there to support us during this new phase of our life! We are super grateful!

Anoud
SA
5

New doggy was the best thing that has happened to me this year. They asked all the right questions to find the right fit breed for my family and I. The process was very professional and smooth. They gave me all the time I needed and answered my non stop questions with grace...Read full review

View all of our reviews on Trustpilot

A Transparent, Step-by-Step Process You Can Trust

At NewDoggy, we work directly with carefully selected European breeders who meet strict health, ethical and quality standards.

 

  • Health-checked before travel:
    Every puppy is examined by a licensed veterinarian before departure
  • Complete official documentation:
    EU passport, vaccinations, microchip, and international health certificate
  • Stay connected throughout the process:
    Receive photos, videos, and video calls before delivery
  • Safe, professional transport:
    Puppies travel only when fully prepared, via trusted pet transport partners or by hand delivery

Unlike unverified marketplaces, every puppy is sourced from trusted, pre-screened breeders and delivered with full documentation and sincerity. If you’d like to understand how the process works in more detail, you can read our full explanation here: Is NewDoggy Legit?

Start Your Journey with NewDoggy

Dany
Singapore
5

Superb first class service.
Very attentive to the requirements.
Great knowledge to understand and connect with right sources.
Excellent execution of delivery, proactive engagement and updates on every step.
Fast and reliable service, always available to respond.

Superb, superb, superb.

Absolutely emasing experience, smooth and valuable.

Maryna
Georgia
5

The team made it very easy to get the puppy delivered to my country, took care of all the documents and veterinary procedures. They are easy reachable, researched the animal import law of Georgia so it was taken care of instead of me. But more important Céline got to me healthy and happy, very friendly, you can see that she spent first 4 month of her life with right people. I can for sure recommend newdoggy.com

James
Spain
5

We could not be happier than we are now with how things have gone throughout this process with both Newdoggy.com and our new dog Dash. There are of course so many things that could have gone wrong but this has been great. Dash was delivered to us in Barcelona by Kriszti, who was so obviously caring and nice. She was great. Dash is also only 4 months old now and was already well trained considering his age. I was very surprised about that. If you are looking for a new dog then newdoggy.com is the place to go. You will be well taken care of for sure.

Maria
Romania
5

I am incredibly happy with my experience with New Doggy. Their services were exceptional from start to finish, providing detailed information and excellent communication throughout the process. When my Samoyed puppy arrived, everything was perfectly organized, and he was happy and healthy.I couldn’t be more pleased and highly recommend them!

Rabia
Israel
5

Hi
I chose Great Pyrenees breed, because I think it is a very sociable breed, kind and loves children. The entire team helped and supported me throughout the process until they traveled with me to Israel. Everything was meticulous and very organized. Highly recommend to anyone thinking of purchasing a dog!

What You Might Have Heard—And the Reality

  • ❌ “Buying online is always a scam.”

    ✔ Total Transparency: We have a long history of verified reviews and clear, legal contracts.

    ‎

    ❌ “Shipping is dangerous for the dog.”

    ✔ Specialized Pet Logistics: We utilize climate-controlled transport and professional flight nannies upon request.

    ‎

    ❌ “You won’t get help after you pay.”

    ✔ Lifetime Support: We stay in touch and help you with any questions after your puppy arrives.

    ‎

    ❌ “The puppy will be sick or weak.”

    ✔ Health Guarantee: Every puppy gets a full checkup from a vet before departing and a legal health warranty.

Ready to find your dream companion?

Explore our available puppies here:

View Our Puppies

Still have questions?

Feel free to contact us directly using the button at the top of the page.

Or click here to read more about our story.

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I agree to be informed about Promotions and to get Puppy Parenting Hints from NewDoggy.com.
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As our website is continuously visited by future dog owners it may easily happen that someone else books this dog. As soon as your reservation is confirmed, the dog is booked for you and no one else can do it as we won’t accept further reservations. The deposit ($ 800) will be deducted from the Final Price. As the deposit is non-refundable, you should make sure that your are ready, sure, confident and has enough information to buy a dog before paying a deposit. However, the deposit will be returned if you cancel the reserved dog within 48 hours after the reservation. In this case we will refund the deposit within 10 days but related payments fees will be deducted. After 48 hours sale has ended and shall remain subject only to the General Terms and Conditions.

Reservation
Export Pedigree

In case you plan to breed your dog or participate in dog shows, it is necessary to transfer your dog’s original FCI registered pedigree to a kennel club in your country. We provide you with the option to export your dog’s pedigree which you can present to your kennel club to obtain a local registration.

Basic Socialization Training - The Puppy Preschool

In this Puppy Training programme, your puppy will receive one hour of training per day with our Expert Trainer. It is the ideal program for those who wish to welcome home a puppy that knows the very basics, but wishes to teach the hardier stuff themselves. Our Team will send you weekly updates on your puppy’s progress in the form of videos. At the end of the training, your puppy will receive a certificate as proof of completing the programme.

Advanced Socialization Training - The Puppy Academy

This Training programme is extensive in nature. If you enrol your puppy in the Academy, your NewDoggy will live with the trainer for the duration of the program, being in training round-the-clock. By the end of this training, your puppy will be much better prepared to adapt to their new environment and you will have an easier time getting used to the newest member of your family. Our Team will send you updates on your puppy’s progress in the form of videos every 3 to 4 days. At the end of the training, your puppy will don a graduation cap and receive a certificate as proof of completing the programme.

Designer Fashion Grooming

Any long-coated puppy can be groomed to your preferred style. Just send us some sample photos, and our professional groomer will groom your puppy to that style just before he/she is sent to you. All our pups get baths, nail clipping, and ear cleaning. The Designer Fashion Grooming Service also includes basic grooming on departure preparation (but not limited to): bathing, hygiene trimming, nail clipping & ear cleaning.

CONTACT US
1149 Budapest, Turan Ter 6. Hungary
Mon - Fri / 9:00 AM - 4:00 PM CET (Paris Time)
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The following is needed to bring a puppy into Dubai:


  1. All dogs entering Dubai from a low-risk country at least 15 weeks old, and those entering from a high-risk country must be at least 27 weeks old.
  2. Microchip – All dogs entering and residing in Dubai must be equipped with either a 9 or 15 digit microchip.
  3. Import Permit – All dogs entering Dubai must be equipped with a Special Permit from the Ministry of Climate Change and Environment. Valid for 30 days.
  4. Vaccinations* – Depending on the country of origin, your pet might need a rabies shot on top of all the age appropriate vaccinations. Dubai specific vaccinations: Canine Distemper Virus, Canine Parvo Virus, Infectious Canine Hepatitis, Leptospirosis, Rabies.
  5. Rabies Titer Test * – All dogs entering Dubai must be tested for rabies no later than 14 days before the planned travel date. ( Only from specific
  6. Parasite check - All pets travelling to Dubai must receive preventive treatments against internal and external parasites in the 14 days before travel by an authorised and competent vet.
  7. Health Check – A Health Check by a veterinarian is mandatory in order to obtain permissions to enter Dubai.
  8. Pet Passport – This document verifies that the puppy is fully healthy and up-to-date on their vaccinations.


* The United Arab Emirates classifies all countries into two rabies categories:
  • Low-risk countries: Albania, Andorra, Australia, Austria, Bahamas, Bahrain, Barbados, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Falkland Island, Fiji, Finland, French Polynesia, Germany, Greece, Hong Kong, Iceland, Ireland, Italy, Jamaica, Japan, South Korea, Kuwait, Latvia, Liechtenstein, Maldives, Malta, Marshall Islands, Mauritius, Micronesia, Montenegro, New Caledonia, New Zealand, Palau, Portugal, San Marino, Seychelles, Singapore, Slovakia, Slovenia, Spain, Suriname, Sweden, Switzerland, The Netherlands, UK, and Vanuatu.
  • High-risk countries: All other countries are considered high-risk countries.
** Only for puppies from high-risk countries
Travel Requirements

The following is needed to bring a puppy into Abu Dhabi:


  1. All dogs entering Abu Dhabi from a low-risk country at least 15 weeks old, and those entering from a high-risk country must be at least 27 weeks old.
  2. Microchip – All dogs entering and residing in Abu Dhabi must be equipped with either a 9 or 15 digit microchip.
  3. Import Permit – All dogs entering Abu Dhabi must be equipped with a Special Permit from the Ministry of Climate Change and Environment. Valid for 30 days.
  4. Vaccinations* – Depending on the country of origin, your pet might need a rabies shot on top of all the age appropriate vaccinations. Abu Dhabi specific vaccinations: Canine Distemper Virus, Canine Parvo Virus, Infectious Canine Hepatitis, Leptospirosis, Rabies.
  5. Rabies Titer Test * – All dogs entering Abu Dhabi must be tested for rabies no later than 14 days before the planned travel date. ( Only from specific
  6. Parasite check - All pets travelling to Abu Dhabi must receive preventive treatments against internal and external parasites in the 14 days before travel by an authorised and competent vet.
  7. Health Check – A Health Check by a veterinarian is mandatory in order to obtain permissions to enter Abu Dhabi.
  8. Pet Passport – This document verifies that the puppy is fully healthy and up-to-date on their vaccinations.


* The United Arab Emirates classifies all countries into two rabies categories:
  • Low-risk countries: Albania, Andorra, Australia, Austria, Bahamas, Bahrain, Barbados, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Falkland Island, Fiji, Finland, French Polynesia, Germany, Greece, Hong Kong, Iceland, Ireland, Italy, Jamaica, Japan, South Korea, Kuwait, Latvia, Liechtenstein, Maldives, Malta, Marshall Islands, Mauritius, Micronesia, Montenegro, New Caledonia, New Zealand, Palau, Portugal, San Marino, Seychelles, Singapore, Slovakia, Slovenia, Spain, Suriname, Sweden, Switzerland, The Netherlands, UK, and Vanuatu.
  • High-risk countries: All other countries are considered high-risk countries.
** Only for puppies from high-risk countries
Travel Requirements

The following is needed to bring a puppy into Hong Kong:


  1. All dogs entering Hong Kong must be at least 3 months old.
  2. Microchip – All dogs entering and residing in Hong Kong must be equipped with either a 9 or 15-digit microchip.
  3. Import Permit – All dogs entering Hong Kong must be equipped with a Special Permit from the Agriculture, Fisheries and Conservation Department. Valid for up to 6 months.
  4. Vaccinations* – Depending on the country of origin, your pet might need a rabies shot on top of all the age appropriate vaccinations. Hong Kong specific vaccinations: Canine distemper, infectious canine hepatitis, canine parvovirus and rabies.
  5. Health Check – A Health Check by a veterinarian is mandatory in order to obtain permissions to enter Hong Kong.
  6. Pet Passport – This document verifies that the puppy is fully healthy and up-to-date on their vaccinations.
  7. Captain’s Affidavit – Document to be provided by the airline personnel confirming that your dog has not left its crate or interacted with other pets at any point during the journey.


* Hong Kong classifies countries into 3 groups. Vaccinations against rabies are only required from Groups 2 & 3.
  • Group 1: Rabies-free countries (at least 6 months of residency) Australia, Fiji, Hawaii, Ireland, Japan, New Zealand, United Kingdom, Bailiwick of Jersey.
  • Group 2: Rabies-controlled (at least 4 months of residency) Austria, Bahrain, Bermuda, Canada, Cyprus, Finland, Germany, Guam, Italy, Luxembourg, Malta, Norway, Papua New Guinea, Seychelles, Solomon Islands, Spain, Switzerland, Taiwan, Vanuatu, Bahamas, Belgium, Brunei, Cayman Island, Denmark, France, Gibraltar, Iceland, Jamaica, Maldives, Mauritius, New Caledonia, Portugal, Singapore, South Africa, Sweden, The Netherlands, USA (Continental), Virgin Islands.
  • Group 3: All other countries.
** Only for puppies from high-risk countries
Travel Requirements

The following is needed to bring a puppy into Switzerland:


  1. All pets entering Switzerland must be equipped with a 15-digit microchip that is compliant with ISO 11784/11785.
  2. Dogs must be vaccinated against distemper.
  3. Rabies vaccinations are mandatory. Dogs must receive their first rabies vaccine at least 21 days before entering the country.*
  4. The state veterinarian of the origin country must equip the dog with a valid Health Certificate.
  5. Import Permit – all dogs entering from a 3rd level rabies country must carry an import permit issued at least three weeks in advance. Entry points through Basel, Geneva, Zurich.
  6. Different regulations depending on whether it is a commercial purchase or individual and where the dog is coming from.


* Specifications differ for booster shots. ** Switzerland categorises countries by level of risk of rabies in three levels.
  • Level 1: All EU Member States and Andorra, Switzerland, Faeroe Islands, Gibraltar, Greenland, Iceland, Liechtenstein, Monaco, Northern Ireland, Norway, San Marino, Vatican City State.
  • Level 2 (Low Risk of Rabies): Ascension Island, United Arab Emirates, Antigua and Barbuda, Argentina, Australia, Aruba, Bosnia and Herzegovina, Barbados, Bahrain, Bermuda,Bonaire, Sint Eustatius and Saba, Belarus, Canada, Chile, Curaçao, Fiji, Falkland Islands, Great Britain (including Crown dependencies), Hong Kong, Jamaica, Japan, Saint Kitts and Nevis, Cayman Islands, Saint Lucia, North Macedonia, Montserrat, Mauritius, Mexico, Malaysia, New Caledonia, New Zealand, French Polynesia, Saint Pierre and Miquelon, Russia, Singapore, Saint Helena, Sint Marteen, Trinidad and Tobago, Taiwan, United States of America, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, Virgin Islands, Saint Vincent and the Grenadines, British Virgin Islands, Vanuatu, Wallis and Futuna.
  • Level 3: All other countries are considered as having a high risk of rabies.
Travel Requirements
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