Frequently asked questions

What is NewDoggy.com?

NewDoggy.com is a company whose aim is to act as middle men between responsible, aspiring dog parents, and the healthiest purebred dog puppies bred by the best European dog breeders with the most humane and ethical breeding standards. In other words, we are matchmakers who will surely find you the canine friend that will suit you best.

Why should I choose NewDoggy.com to buy a European puppy or dog?

NewDoggy.com deals with the riskiest and most difficult part of buying a purebred dog from a foreign country, all to give you that added peace of mind and certainty that you would have bought a healthy, happy dog from a responsible breeder that owns an ethically run, well-managed kennel.

Can you provide references?

Yes, go to our Reviews & References page.

What do I have to do if I want to buy a puppy from NewDoggy.com?

NewDoggy.com provides two options.

  • The first option is to go to our Buy a Puppy page found on our website where you can tell us which your preferred breed is.
  • The other option is to visit our Breed Selector page where you can fill in the necessary information. Followning that, we will process the provided information and get back to you with a more personalized offer.

How do I know which breed is best for me?

We can help you choose the breed that best fits your personality and lifestyle. Please fill in the fields in our Breed Selector, and we will get back to you via email.

How does NewDoggy.com’s adoption process work?

Our process is explained in detail on: How to buy a puppy from us. Please visit this page and take the time to read through it carefully for more details.

When can I get my puppy?

Our puppies are first vaccinated for rabies at the age of three months and then prepared for travel. Due to legislation and common sense procedure, this is the earliest age at which they can travel. However, further health checks can be required for puppies to travel to certain countries. Therefore, a better answer can be provided after knowning your country of residence. Please let us know where you live for a more definite answer.

How can you make sure your dogs are not coming from irresponsible breeders or puppy mills?

At NewDoggy.com, we only consider the best breeders that Europe has to offer. We offer contracts to those breeders who live up to our strict ethical standards (more info: For Breeders) and accept our Code of Ethics. The breeders’ kennels are frequently visited and audited by our breed consultants who rigorously check both the kennels and their dogs. They also check the health of a puppy from every litter, ensuring that the puppy meets our strict quality standards and comes from an ethically run environment. Our veterinarian not only makes sure that the puppy is healthy, but also makes sure that its parents are kept in a healthy, loving environment.

Can I visit the kennels or speak to the breeder?

You are most welcome to speak to the breeder. It is, however, subject to a separate agreement, and comes with an additional introduction fee. Please do not hesitate to contact us for more information about this option.

What does it take to be a Responsible Dog Owner?

Please read NewDoggy.com’s definition of who we think has the mettle to be a Responsible Dog Owner. In this section we give advice to prospective dog owners. You can also fill in our Responsible Dog Owner Questionnaire in order to find out if your knowledge regarding dog ownership is up to scratch. If you order a puppy from NewDoggy.com, you will have to officially sign in our General Terms and Conditions that you understand and accept to adhere to our definition of what it means to be a Responsible Dog Owner.

Are you sure your puppies and dogs are healthy?

Yes, we are certain. We guarantee that your New Doggy is healthy and free of any serious infectious diseases on the day of departure. Please read more on what our Health Guarantee covers.

Are your puppies vaccinated and dewormed?

All New Doggies are vaccinated when they are 6 weeks old for Parvovirus. At 8 weeks, they get a combined vaccination shot for Distemper, Leptospirosis, Canine Hepatitis and Parvo. At 12 weeks they get a combined vaccination booster for Distemper, Leptospirosis, Canine Hepatitis and Parvo and at 3 months they get their final vaccination shot for Rabies. At each vaccination the dogs get dewormed. You can read more about our Vaccination Schedule here.

Further vaccinations are given to older dogs. Each New Doggy comes with a vaccination certificate and paperwork. Please note that after a New Doggy is sent to its final owners, it is their responsibility to keep up to date with the vaccination process as stipulated by the laws of their country and as proposed by their vet.

Have your puppies and dogs been neutered (or spayed if the dog is female)?

No. Our dogs are not neutered/spayed.

Are your dogs/puppies registered in a Kennel Club?

Yes. We deal with purebred puppies who are registered with the Kennel Club of their European country of origin. Upon request, and subject to a payment of $70 we can arrange for the dog’s pedigree to be transferred to your country’s Kennel Club.

Can I register my dog at my Kennel Club?

Yes. Our dogs are registered with an FCI (Federation Cynologique Internationale) affiliate registry. You can register your New Doggy with your local dog club if they recognize FCI’s standards for your breed of dog.

Once I decided to buy a puppy, how can I pay?

You can pay us using PayPal, Credit Card or Bank Transfer.

What does your price include?

Our price includes:

Our price does not include international shipping. This is because with different distances and shipping methods come different costs. Import duties and taxes are also not included. The customs clearance process for your New Doggy is also your responsibility. But fear not, we will assist you and give you advice as to how to go about it. In some cases NewDoggy.com’s local representatives might assist you in this process.

Will my dog have to be quarantined?

Most countries do not require quarantine, but some others do. We will do our research and specify this for you.

Do you offer any Guarantees?

Yes. You can read about our Health Guarantee on our Health Guarantee page.We also offer our unique Lifetime Puppyness Guarantee to guarantee your satisfaction.

+
NewDoggy.com

What is NewDoggy.com?

NewDoggy.com is a company whose aim is to act as middle men between responsible, aspiring dog parents, and the healthiest purebred dog puppies bred by the best European dog breeders with the most humane and ethical breeding standards. In other words, we are matchmakers who will surely find you the canine friend that will suit you best.

Why should I choose NewDoggy.com to buy a European puppy or dog?

NewDoggy.com deals with the riskiest and most difficult part of buying a purebred dog from a foreign country, all to give you that added peace of mind and certainty that you would have bought a healthy, happy dog from a responsible breeder that owns an ethically run, well-managed kennel.

Can you provide references?

Yes, go to our Reviews & References page.

+
Certified Service

What do I have to do if I want to buy a puppy from NewDoggy.com?

NewDoggy.com provides two options.

  • The first option is to go to our Buy a Puppy page found on our website where you can tell us which your preferred breed is.
  • The other option is to visit our Breed Selector page where you can fill in the necessary information. Followning that, we will process the provided information and get back to you with a more personalized offer.

How do I know which breed is best for me?

We can help you choose the breed that best fits your personality and lifestyle. Please fill in the fields in our Breed Selector, and we will get back to you via email.

How does NewDoggy.com’s adoption process work?

Our process is explained in detail on: How to buy a puppy from us. Please visit this page and take the time to read through it carefully for more details.

When can I get my puppy?

Our puppies are first vaccinated for rabies at the age of three months and then prepared for travel. Due to legislation and common sense procedure, this is the earliest age at which they can travel. However, further health checks can be required for puppies to travel to certain countries. Therefore, a better answer can be provided after knowning your country of residence. Please let us know where you live for a more definite answer.

How can you make sure your dogs are not coming from irresponsible breeders or puppy mills?

At NewDoggy.com, we only consider the best breeders that Europe has to offer. We offer contracts to those breeders who live up to our strict ethical standards (more info: For Breeders) and accept our Code of Ethics. The breeders’ kennels are frequently visited and audited by our breed consultants who rigorously check both the kennels and their dogs. They also check the health of a puppy from every litter, ensuring that the puppy meets our strict quality standards and comes from an ethically run environment. Our veterinarian not only makes sure that the puppy is healthy, but also makes sure that its parents are kept in a healthy, loving environment.

Can I visit the kennels or speak to the breeder?

You are most welcome to speak to the breeder. It is, however, subject to a separate agreement, and comes with an additional introduction fee. Please do not hesitate to contact us for more information about this option.

What does it take to be a Responsible Dog Owner?

Please read NewDoggy.com’s definition of who we think has the mettle to be a Responsible Dog Owner. In this section we give advice to prospective dog owners. You can also fill in our Responsible Dog Owner Questionnaire in order to find out if your knowledge regarding dog ownership is up to scratch. If you order a puppy from NewDoggy.com, you will have to officially sign in our General Terms and Conditions that you understand and accept to adhere to our definition of what it means to be a Responsible Dog Owner.

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Puppy & Dog

Are you sure your puppies and dogs are healthy?

Yes, we are certain. We guarantee that your New Doggy is healthy and free of any serious infectious diseases on the day of departure. Please read more on what our Health Guarantee covers.

Are your puppies vaccinated and dewormed?

All New Doggies are vaccinated when they are 6 weeks old for Parvovirus. At 8 weeks, they get a combined vaccination shot for Distemper, Leptospirosis, Canine Hepatitis and Parvo. At 12 weeks they get a combined vaccination booster for Distemper, Leptospirosis, Canine Hepatitis and Parvo and at 3 months they get their final vaccination shot for Rabies. At each vaccination the dogs get dewormed. You can read more about our Vaccination Schedule here.

Further vaccinations are given to older dogs. Each New Doggy comes with a vaccination certificate and paperwork. Please note that after a New Doggy is sent to its final owners, it is their responsibility to keep up to date with the vaccination process as stipulated by the laws of their country and as proposed by their vet.

Have your puppies and dogs been neutered (or spayed if the dog is female)?

No. Our dogs are not neutered/spayed.

Are your dogs/puppies registered in a Kennel Club?

Yes. We deal with purebred puppies who are registered with the Kennel Club of their European country of origin. Upon request, and subject to a payment of $70 we can arrange for the dog’s pedigree to be transferred to your country’s Kennel Club.

Can I register my dog at my Kennel Club?

Yes. Our dogs are registered with an FCI (Federation Cynologique Internationale) affiliate registry. You can register your New Doggy with your local dog club if they recognize FCI’s standards for your breed of dog.

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Purchase & Travel

Once I decided to buy a puppy, how can I pay?

You can pay us using PayPal, Credit Card or Bank Transfer.

What does your price include?

Our price includes:

Our price does not include international shipping. This is because with different distances and shipping methods come different costs. Import duties and taxes are also not included. The customs clearance process for your New Doggy is also your responsibility. But fear not, we will assist you and give you advice as to how to go about it. In some cases NewDoggy.com’s local representatives might assist you in this process.

Will my dog have to be quarantined?

Most countries do not require quarantine, but some others do. We will do our research and specify this for you.

Do you offer any Guarantees?

Yes. You can read about our Health Guarantee on our Health Guarantee page.We also offer our unique Lifetime Puppyness Guarantee to guarantee your satisfaction.

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As our website is continuously visited by future dog owners it may easily happen that someone else books this dog. As soon as your reservation is confirmed, the dog is booked for you and no one else can do it as we won’t accept further reservations. The deposit ($ 800) will be deducted from the Final Price. As the deposit is non-refundable, you should make sure that your are ready, sure, confident and has enough information to buy a dog before paying a deposit. However, the deposit will be returned if you cancel the reserved dog within 48 hours after the reservation. In this case we will refund the deposit within 10 days but related payments fees will be deducted. After 48 hours sale has ended and shall remain subject only to the General Terms and Conditions.

Reservation
Export Pedigree

In case you plan to breed your dog or participate in dog shows, it is necessary to transfer your dog’s original FCI registered pedigree to a kennel club in your country. We provide you with the option to export your dog’s pedigree which you can present to your kennel club to obtain a local registration.

Basic Socialization Training - The Puppy Preschool

In this Puppy Training programme, your puppy will receive one hour of training per day with our Expert Trainer. It is the ideal program for those who wish to welcome home a puppy that knows the very basics, but wishes to teach the hardier stuff themselves. Our Team will send you weekly updates on your puppy’s progress in the form of videos. At the end of the training, your puppy will receive a certificate as proof of completing the programme.

Advanced Socialization Training - The Puppy Academy

This Training programme is extensive in nature. If you enrol your puppy in the Academy, your NewDoggy will live with the trainer for the duration of the program, being in training round-the-clock. By the end of this training, your puppy will be much better prepared to adapt to their new environment and you will have an easier time getting used to the newest member of your family. Our Team will send you updates on your puppy’s progress in the form of videos every 3 to 4 days. At the end of the training, your puppy will don a graduation cap and receive a certificate as proof of completing the programme.

Designer Fashion Grooming

Any long-coated puppy can be groomed to your preferred style. Just send us some sample photos, and our professional groomer will groom your puppy to that style just before he/she is sent to you. All our pups get baths, nail clipping, and ear cleaning. The Designer Fashion Grooming Service also includes basic grooming on departure preparation (but not limited to): bathing, hygiene trimming, nail clipping & ear cleaning.

CONTACT US
1147 Budapest, Telepes u. 89. Hungary
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The following is needed to bring a puppy into Dubai:


  1. All dogs entering Dubai from a low-risk country at least 15 weeks old, and those entering from a high-risk country must be at least 27 weeks old.
  2. Microchip – All dogs entering and residing in Dubai must be equipped with either a 9 or 15 digit microchip.
  3. Import Permit – All dogs entering Dubai must be equipped with a Special Permit from the Ministry of Climate Change and Environment. Valid for 30 days.
  4. Vaccinations* – Depending on the country of origin, your pet might need a rabies shot on top of all the age appropriate vaccinations. Dubai specific vaccinations: Canine Distemper Virus, Canine Parvo Virus, Infectious Canine Hepatitis, Leptospirosis, Rabies.
  5. Rabies Titer Test * – All dogs entering Dubai must be tested for rabies no later than 14 days before the planned travel date. ( Only from specific
  6. Parasite check - All pets travelling to Dubai must receive preventive treatments against internal and external parasites in the 14 days before travel by an authorised and competent vet.
  7. Health Check – A Health Check by a veterinarian is mandatory in order to obtain permissions to enter Dubai.
  8. Pet Passport – This document verifies that the puppy is fully healthy and up-to-date on their vaccinations.


* The United Arab Emirates classifies all countries into two rabies categories:
  • Low-risk countries: Albania, Andorra, Australia, Austria, Bahamas, Bahrain, Barbados, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Falkland Island, Fiji, Finland, French Polynesia, Germany, Greece, Hong Kong, Iceland, Ireland, Italy, Jamaica, Japan, South Korea, Kuwait, Latvia, Liechtenstein, Maldives, Malta, Marshall Islands, Mauritius, Micronesia, Montenegro, New Caledonia, New Zealand, Palau, Portugal, San Marino, Seychelles, Singapore, Slovakia, Slovenia, Spain, Suriname, Sweden, Switzerland, The Netherlands, UK, and Vanuatu.
  • High-risk countries: All other countries are considered high-risk countries.
** Only for puppies from high-risk countries
Travel Requirements

The following is needed to bring a puppy into Abu Dhabi:


  1. All dogs entering Abu Dhabi from a low-risk country at least 15 weeks old, and those entering from a high-risk country must be at least 27 weeks old.
  2. Microchip – All dogs entering and residing in Abu Dhabi must be equipped with either a 9 or 15 digit microchip.
  3. Import Permit – All dogs entering Abu Dhabi must be equipped with a Special Permit from the Ministry of Climate Change and Environment. Valid for 30 days.
  4. Vaccinations* – Depending on the country of origin, your pet might need a rabies shot on top of all the age appropriate vaccinations. Abu Dhabi specific vaccinations: Canine Distemper Virus, Canine Parvo Virus, Infectious Canine Hepatitis, Leptospirosis, Rabies.
  5. Rabies Titer Test * – All dogs entering Abu Dhabi must be tested for rabies no later than 14 days before the planned travel date. ( Only from specific
  6. Parasite check - All pets travelling to Abu Dhabi must receive preventive treatments against internal and external parasites in the 14 days before travel by an authorised and competent vet.
  7. Health Check – A Health Check by a veterinarian is mandatory in order to obtain permissions to enter Abu Dhabi.
  8. Pet Passport – This document verifies that the puppy is fully healthy and up-to-date on their vaccinations.


* The United Arab Emirates classifies all countries into two rabies categories:
  • Low-risk countries: Albania, Andorra, Australia, Austria, Bahamas, Bahrain, Barbados, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Falkland Island, Fiji, Finland, French Polynesia, Germany, Greece, Hong Kong, Iceland, Ireland, Italy, Jamaica, Japan, South Korea, Kuwait, Latvia, Liechtenstein, Maldives, Malta, Marshall Islands, Mauritius, Micronesia, Montenegro, New Caledonia, New Zealand, Palau, Portugal, San Marino, Seychelles, Singapore, Slovakia, Slovenia, Spain, Suriname, Sweden, Switzerland, The Netherlands, UK, and Vanuatu.
  • High-risk countries: All other countries are considered high-risk countries.
** Only for puppies from high-risk countries
Travel Requirements

The following is needed to bring a puppy into Hong Kong:


  1. All dogs entering Hong Kong must be at least 3 months old.
  2. Microchip – All dogs entering and residing in Hong Kong must be equipped with either a 9 or 15-digit microchip.
  3. Import Permit – All dogs entering Hong Kong must be equipped with a Special Permit from the Agriculture, Fisheries and Conservation Department. Valid for up to 6 months.
  4. Vaccinations* – Depending on the country of origin, your pet might need a rabies shot on top of all the age appropriate vaccinations. Hong Kong specific vaccinations: Canine distemper, infectious canine hepatitis, canine parvovirus and rabies.
  5. Health Check – A Health Check by a veterinarian is mandatory in order to obtain permissions to enter Hong Kong.
  6. Pet Passport – This document verifies that the puppy is fully healthy and up-to-date on their vaccinations.
  7. Captain’s Affidavit – Document to be provided by the airline personnel confirming that your dog has not left its crate or interacted with other pets at any point during the journey.


* Hong Kong classifies countries into 3 groups. Vaccinations against rabies are only required from Groups 2 & 3.
  • Group 1: Rabies-free countries (at least 6 months of residency) Australia, Fiji, Hawaii, Ireland, Japan, New Zealand, United Kingdom, Bailiwick of Jersey.
  • Group 2: Rabies-controlled (at least 4 months of residency) Austria, Bahrain, Bermuda, Canada, Cyprus, Finland, Germany, Guam, Italy, Luxembourg, Malta, Norway, Papua New Guinea, Seychelles, Solomon Islands, Spain, Switzerland, Taiwan, Vanuatu, Bahamas, Belgium, Brunei, Cayman Island, Denmark, France, Gibraltar, Iceland, Jamaica, Maldives, Mauritius, New Caledonia, Portugal, Singapore, South Africa, Sweden, The Netherlands, USA (Continental), Virgin Islands.
  • Group 3: All other countries.
** Only for puppies from high-risk countries
Travel Requirements

The following is needed to bring a puppy into Switzerland:


  1. All pets entering Switzerland must be equipped with a 15-digit microchip that is compliant with ISO 11784/11785.
  2. Dogs must be vaccinated against distemper.
  3. Rabies vaccinations are mandatory. Dogs must receive their first rabies vaccine at least 21 days before entering the country.*
  4. The state veterinarian of the origin country must equip the dog with a valid Health Certificate.
  5. Import Permit – all dogs entering from a 3rd level rabies country must carry an import permit issued at least three weeks in advance. Entry points through Basel, Geneva, Zurich.
  6. Different regulations depending on whether it is a commercial purchase or individual and where the dog is coming from.


* Specifications differ for booster shots. ** Switzerland categorises countries by level of risk of rabies in three levels.
  • Level 1: All EU Member States and Andorra, Switzerland, Faeroe Islands, Gibraltar, Greenland, Iceland, Liechtenstein, Monaco, Northern Ireland, Norway, San Marino, Vatican City State.
  • Level 2 (Low Risk of Rabies): Ascension Island, United Arab Emirates, Antigua and Barbuda, Argentina, Australia, Aruba, Bosnia and Herzegovina, Barbados, Bahrain, Bermuda,Bonaire, Sint Eustatius and Saba, Belarus, Canada, Chile, Curaçao, Fiji, Falkland Islands, Great Britain (including Crown dependencies), Hong Kong, Jamaica, Japan, Saint Kitts and Nevis, Cayman Islands, Saint Lucia, North Macedonia, Montserrat, Mauritius, Mexico, Malaysia, New Caledonia, New Zealand, French Polynesia, Saint Pierre and Miquelon, Russia, Singapore, Saint Helena, Sint Marteen, Trinidad and Tobago, Taiwan, United States of America, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, Virgin Islands, Saint Vincent and the Grenadines, British Virgin Islands, Vanuatu, Wallis and Futuna.
  • Level 3: All other countries are considered as having a high risk of rabies.
Travel Requirements