Frequently asked questions

What is NewDoggy.com?

NewDoggy.com is a company whose aim is to act as middle men between responsible, aspiring dog parents, and the healthiest purebred dog puppies bred by the best European dog breeders with the most humane and ethical breeding standards. In other words, we are matchmakers who will surely find you the canine friend that will suit you best.

Why should I choose NewDoggy.com to buy a European puppy or dog?

NewDoggy.com deals with the riskiest and most difficult part of buying a purebred dog from a foreign country, all to give you that added peace of mind and certainty that you would have bought a healthy, happy dog from a responsible breeder that owns an ethically run, well-managed kennel.

Can you provide references?

Yes, go to our Reviews & References page.

What do I have to do if I want to buy a puppy from NewDoggy.com?

NewDoggy.com provides two options.

  • The first option is to go to our Buy a Puppy page found on our website where you can tell us which your preferred breed is.
  • The other option is to visit our Breed Selector page where you can fill in the necessary information. Followning that, we will process the provided information and get back to you with a more personalized offer.

How do I know which breed is best for me?

We can help you choose the breed that best fits your personality and lifestyle. Please fill in the fields in our Breed Selector, and we will get back to you via email.

How does NewDoggy.com’s adoption process work?

Our process is explained in detail on: How to buy a puppy from us. Please visit this page and take the time to read through it carefully for more details.

When can I get my puppy?

Our puppies are first vaccinated for rabies at the age of three months and then prepared for travel. Due to legislation and common sense procedure, this is the earliest age at which they can travel. However, further health checks can be required for puppies to travel to certain countries. Therefore, a better answer can be provided after knowning your country of residence. Please let us know where you live for a more definite answer.

How can you make sure your dogs are not coming from irresponsible breeders or puppy mills?

At NewDoggy.com, we only consider the best breeders that Europe has to offer. We offer contracts to those breeders who live up to our strict ethical standards (more info: For Breeders) and accept our Code of Ethics. The breeders’ kennels are frequently visited and audited by our breed consultants who rigorously check both the kennels and their dogs. They also check the health of a puppy from every litter, ensuring that the puppy meets our strict quality standards and comes from an ethically run environment. Our veterinarian not only makes sure that the puppy is healthy, but also makes sure that its parents are kept in a healthy, loving environment.

Can I visit the kennels or speak to the breeder?

You are most welcome to speak to the breeder. It is, however, subject to a separate agreement, and comes with an additional introduction fee. Please do not hesitate to contact us for more information about this option.

What does it take to be a Responsible Dog Owner?

Please read NewDoggy.com’s definition of who we think has the mettle to be a Responsible Dog Owner. In this section we give advice to prospective dog owners. You can also fill in our Responsible Dog Owner Questionnaire in order to find out if your knowledge regarding dog ownership is up to scratch. If you order a puppy from NewDoggy.com, you will have to officially sign in our General Terms and Conditions that you understand and accept to adhere to our definition of what it means to be a Responsible Dog Owner.

Are you sure your puppies and dogs are healthy?

Yes, we are certain. We guarantee that your New Doggy is healthy and free of any serious infectious diseases on the day of departure. Please read more on what our Health Guarantee covers.

Are your puppies vaccinated and dewormed?

All New Doggies are vaccinated when they are 6 weeks old for Parvovirus. At 8 weeks, they get a combined vaccination shot for Distemper, Leptospirosis, Canine Hepatitis and Parvo. At 12 weeks they get a combined vaccination booster for Distemper, Leptospirosis, Canine Hepatitis and Parvo and at 3 months they get their final vaccination shot for Rabies. At each vaccination the dogs get dewormed. You can read more about our Vaccination Schedule here.

Further vaccinations are given to older dogs. Each New Doggy comes with a vaccination certificate and paperwork. Please note that after a New Doggy is sent to its final owners, it is their responsibility to keep up to date with the vaccination process as stipulated by the laws of their country and as proposed by their vet.

Have your puppies and dogs been neutered (or spayed if the dog is female)?

No. Our dogs are not neutered/spayed.

Are your dogs/puppies registered in a Kennel Club?

Yes. We deal with purebred puppies who are registered with the Kennel Club of their European country of origin. Upon request, and subject to a payment of $70 we can arrange for the dog’s pedigree to be transferred to your country’s Kennel Club.

Can I register my dog at my Kennel Club?

Yes. Our dogs are registered with an FCI (Federation Cynologique Internationale) affiliate registry. You can register your New Doggy with your local dog club if they recognize FCI’s standards for your breed of dog.

Once I decided to buy a puppy, how can I pay?

You can pay us using PayPal, Credit Card or Bank Transfer.

What does your price include?

Our price includes:

Our price does not include international shipping. This is because with different distances and shipping methods come different costs. Import duties and taxes are also not included. The customs clearance process for your New Doggy is also your responsibility. But fear not, we will assist you and give you advice as to how to go about it. In some cases NewDoggy.com’s local representatives might assist you in this process.

Will my dog have to be quarantined?

Most countries do not require quarantine, but some others do. We will do our research and specify this for you.

Do you offer any Guarantees?

Yes. You can read about our Health Guarantee on our Health Guarantee page.We also offer our unique Lifetime Puppyness Guarantee to guarantee your satisfaction.

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NewDoggy.com

What is NewDoggy.com?

NewDoggy.com is a company whose aim is to act as middle men between responsible, aspiring dog parents, and the healthiest purebred dog puppies bred by the best European dog breeders with the most humane and ethical breeding standards. In other words, we are matchmakers who will surely find you the canine friend that will suit you best.

Why should I choose NewDoggy.com to buy a European puppy or dog?

NewDoggy.com deals with the riskiest and most difficult part of buying a purebred dog from a foreign country, all to give you that added peace of mind and certainty that you would have bought a healthy, happy dog from a responsible breeder that owns an ethically run, well-managed kennel.

Can you provide references?

Yes, go to our Reviews & References page.

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Certified Service

What do I have to do if I want to buy a puppy from NewDoggy.com?

NewDoggy.com provides two options.

  • The first option is to go to our Buy a Puppy page found on our website where you can tell us which your preferred breed is.
  • The other option is to visit our Breed Selector page where you can fill in the necessary information. Followning that, we will process the provided information and get back to you with a more personalized offer.

How do I know which breed is best for me?

We can help you choose the breed that best fits your personality and lifestyle. Please fill in the fields in our Breed Selector, and we will get back to you via email.

How does NewDoggy.com’s adoption process work?

Our process is explained in detail on: How to buy a puppy from us. Please visit this page and take the time to read through it carefully for more details.

When can I get my puppy?

Our puppies are first vaccinated for rabies at the age of three months and then prepared for travel. Due to legislation and common sense procedure, this is the earliest age at which they can travel. However, further health checks can be required for puppies to travel to certain countries. Therefore, a better answer can be provided after knowning your country of residence. Please let us know where you live for a more definite answer.

How can you make sure your dogs are not coming from irresponsible breeders or puppy mills?

At NewDoggy.com, we only consider the best breeders that Europe has to offer. We offer contracts to those breeders who live up to our strict ethical standards (more info: For Breeders) and accept our Code of Ethics. The breeders’ kennels are frequently visited and audited by our breed consultants who rigorously check both the kennels and their dogs. They also check the health of a puppy from every litter, ensuring that the puppy meets our strict quality standards and comes from an ethically run environment. Our veterinarian not only makes sure that the puppy is healthy, but also makes sure that its parents are kept in a healthy, loving environment.

Can I visit the kennels or speak to the breeder?

You are most welcome to speak to the breeder. It is, however, subject to a separate agreement, and comes with an additional introduction fee. Please do not hesitate to contact us for more information about this option.

What does it take to be a Responsible Dog Owner?

Please read NewDoggy.com’s definition of who we think has the mettle to be a Responsible Dog Owner. In this section we give advice to prospective dog owners. You can also fill in our Responsible Dog Owner Questionnaire in order to find out if your knowledge regarding dog ownership is up to scratch. If you order a puppy from NewDoggy.com, you will have to officially sign in our General Terms and Conditions that you understand and accept to adhere to our definition of what it means to be a Responsible Dog Owner.

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Puppy & Dog

Are you sure your puppies and dogs are healthy?

Yes, we are certain. We guarantee that your New Doggy is healthy and free of any serious infectious diseases on the day of departure. Please read more on what our Health Guarantee covers.

Are your puppies vaccinated and dewormed?

All New Doggies are vaccinated when they are 6 weeks old for Parvovirus. At 8 weeks, they get a combined vaccination shot for Distemper, Leptospirosis, Canine Hepatitis and Parvo. At 12 weeks they get a combined vaccination booster for Distemper, Leptospirosis, Canine Hepatitis and Parvo and at 3 months they get their final vaccination shot for Rabies. At each vaccination the dogs get dewormed. You can read more about our Vaccination Schedule here.

Further vaccinations are given to older dogs. Each New Doggy comes with a vaccination certificate and paperwork. Please note that after a New Doggy is sent to its final owners, it is their responsibility to keep up to date with the vaccination process as stipulated by the laws of their country and as proposed by their vet.

Have your puppies and dogs been neutered (or spayed if the dog is female)?

No. Our dogs are not neutered/spayed.

Are your dogs/puppies registered in a Kennel Club?

Yes. We deal with purebred puppies who are registered with the Kennel Club of their European country of origin. Upon request, and subject to a payment of $70 we can arrange for the dog’s pedigree to be transferred to your country’s Kennel Club.

Can I register my dog at my Kennel Club?

Yes. Our dogs are registered with an FCI (Federation Cynologique Internationale) affiliate registry. You can register your New Doggy with your local dog club if they recognize FCI’s standards for your breed of dog.

+
Purchase & Travel

Once I decided to buy a puppy, how can I pay?

You can pay us using PayPal, Credit Card or Bank Transfer.

What does your price include?

Our price includes:

Our price does not include international shipping. This is because with different distances and shipping methods come different costs. Import duties and taxes are also not included. The customs clearance process for your New Doggy is also your responsibility. But fear not, we will assist you and give you advice as to how to go about it. In some cases NewDoggy.com’s local representatives might assist you in this process.

Will my dog have to be quarantined?

Most countries do not require quarantine, but some others do. We will do our research and specify this for you.

Do you offer any Guarantees?

Yes. You can read about our Health Guarantee on our Health Guarantee page.We also offer our unique Lifetime Puppyness Guarantee to guarantee your satisfaction.