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Puppy Service Reviews | NewDoggy

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Puppy Service Reviews | NewDoggy

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Puppy Service Reviews: Why They Matter When Choosing a Puppy Service

Puppy service reviews are important trust signals when choosing a puppy online. Families are not only looking for a beautiful dog — they are looking for safety, honesty, clear communication, and reassurance. This becomes even more important when the puppy journey starts online or involves international travel.

A good puppy service should do more than show cute photos. It should communicate clearly, answer questions, explain the process, prepare the puppy properly, arrange documents, and support the family before and after arrival. Reviews help future puppy owners understand whether a company truly does what it promises.

That is why reviews matter so much when choosing a puppy service.

Puppy Service Reviews Show Real Customer Experiences

A company can describe its own service in many ways, but reviews show what real families experienced. They can reveal how the company communicated, how the puppy arrived, whether the documents were handled properly, and whether the customer felt supported throughout the journey.

For families buying a puppy online, this is especially valuable. They may not be able to visit the breeder in person or meet the puppy immediately. In that situation, puppy service reviews become an important trust signal.

Good reviews often mention details such as helpful communication, regular updates, safe travel, healthy arrival, professional paperwork, and after-arrival guidance. These details help future customers feel more confident.

Puppy Reviews Help You Understand the Process

Buying a puppy internationally can feel complicated. There may be health checks, vaccinations, microchips, travel crates, import documents, airline arrangements, and arrival instructions.

Reviews can help families understand how a puppy service handles these steps in real life. A detailed review may explain whether the process was clear, whether the company answered questions, and whether the family knew what to expect at each stage.

This matters because a trustworthy puppy service should not leave families confused. Clear communication is part of responsible puppy sourcing.

Independent Puppy Service Reviews Add More Trust

Reviews on independent platforms are especially helpful because they are not only written on the company’s own website. Platforms such as Trustpilot and eKomi allow customers to share their experience publicly.

Of course, no company can expect every review to be perfect. What matters is the overall pattern. Are customers repeatedly mentioning professionalism, communication, healthy puppies, safe delivery, and reliable support? Are reviews detailed enough to feel genuine? Do they describe real experiences instead of vague praise?

When many customers mention similar positive points, it helps build confidence.

Reviews Can Help Protect Families From Puppy Scams

Unfortunately, online puppy scams are a real problem. Scammers often use attractive puppy photos, emotional pressure, fake promises, and unclear identities to convince people to pay quickly. In many cases, the puppy does not exist at all.

This is why careful research matters. Reviews are not the only protection, but they are an important part of checking whether a puppy service is legitimate.

Before choosing a puppy service, families should look for public reviews, real customer feedback, clear company information, safe payment options, and transparent communication. If a seller avoids questions, refuses to provide proper information, or pressures you to pay immediately, that is a warning sign.

What to Look for in Puppy Service Reviews

Not all reviews are equally helpful. A short “great service” comment is nice, but detailed puppy service reviews are more valuable.

Look for reviews that mention:

  • How the company communicated
  • Whether the puppy arrived healthy
  • Whether the documents were prepared correctly
  • Whether the family received photos or video updates
  • Whether travel arrangements were explained clearly
  • Whether support continued after arrival
  • Whether the customer would recommend the service again

These points help you understand how the company performs throughout the whole puppy journey, not just at the moment of sale.

Puppy Service Reviews Are Helpful, but They Are Not the Only Trust Signal

Reviews are important, but they should be part of a bigger trust picture. A responsible puppy service should also explain how breeders are selected, how puppies are checked, what documents are prepared, what payment protection is available, and what happens after the puppy arrives.

This is especially important when puppies come from another country. Families need to know that the service is not simply forwarding a puppy from an unknown source. They need confidence that the puppy has been carefully sourced, health-checked, and prepared for travel.

A strong puppy service should combine reviews with transparency, breeder verification, health preparation, secure payment options, and clear after-arrival support.

Why NewDoggy Reviews Matter for Families

At NewDoggy, reviews are an important part of our story because they show real experiences from families around the world. Many customers share how they felt during the process, how their puppy arrived, and how our team helped them through the journey.

These reviews are valuable because they reflect more than one single moment. They show communication, trust, preparation, travel coordination, and support.

For future puppy owners, this feedback helps answer important questions:

  • Can I trust this company?
  • Will they answer my questions?
  • Will my puppy be prepared properly?
  • Will the documents be handled?
  • Will I receive support after arrival?

When reviews consistently answer these questions in a positive way, they help families make a more confident decision.

Final Thoughts on Puppy Service Reviews

Puppy service reviews matter because they show how a company behaves in real situations. They help families look beyond beautiful puppy photos and understand the full experience behind the process.

When choosing a puppy service, take time to read customer reviews, check independent platforms, look for detailed experiences, and pay attention to repeated patterns. A trustworthy company should welcome questions and make the process clear.

Finding the right puppy should feel exciting, not uncertain. Reviews help families choose with more confidence, more knowledge, and more peace of mind.

puppy service review

References

  1. Federal Trade Commission — Get the Dog or Cat Instead of the Scam
  2. Better Business Bureau — Puppy Scams Study and Updates
  3. Better Business Bureau — Pet Scams
  4. American Kennel Club — Questions You Can Ask Your Potential Breeder
  5. The Royal Kennel Club — Questions for the Breeder
  6. Trustpilot — NewDoggy Reviews
  7. eKomi — NewDoggy Customer Reviews

 

Learn More About NewDoggy

Read real customer feedback and see how families around the world experienced the NewDoggy process, from choosing a puppy to safe arrival: NewDoggy Reviews and References.

Learn more about how NewDoggy works, why families choose us, and what makes our puppy sourcing and delivery process transparent and trustworthy: Is NewDoggy Legit?

Discover how NewDoggy reviews breeder background, puppy environment, health preparation, documents, communication, and long-term reliability: Breeder Verification.

Understand how secure payment options, invoices, and buyer protection help make the puppy journey safer and more reassuring for families: Buyer Protection.

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As our website is continuously visited by future dog owners it may easily happen that someone else books this dog. As soon as your reservation is confirmed, the dog is booked for you and no one else can do it as we won’t accept further reservations. The deposit ($ 800) will be deducted from the Final Price. As the deposit is non-refundable, you should make sure that your are ready, sure, confident and has enough information to buy a dog before paying a deposit. However, the deposit will be returned if you cancel the reserved dog within 48 hours after the reservation. In this case we will refund the deposit within 10 days but related payments fees will be deducted. After 48 hours sale has ended and shall remain subject only to the General Terms and Conditions.

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Export Pedigree

In case you plan to breed your dog or participate in dog shows, it is necessary to transfer your dog’s original FCI registered pedigree to a kennel club in your country. We provide you with the option to export your dog’s pedigree which you can present to your kennel club to obtain a local registration.

Basic Socialization Training - The Puppy Preschool

In this Puppy Training programme, your puppy will receive one hour of training per day with our Expert Trainer. It is the ideal program for those who wish to welcome home a puppy that knows the very basics, but wishes to teach the hardier stuff themselves. Our Team will send you weekly updates on your puppy’s progress in the form of videos. At the end of the training, your puppy will receive a certificate as proof of completing the programme.

Advanced Socialization Training - The Puppy Academy

This Training programme is extensive in nature. If you enrol your puppy in the Academy, your NewDoggy will live with the trainer for the duration of the program, being in training round-the-clock. By the end of this training, your puppy will be much better prepared to adapt to their new environment and you will have an easier time getting used to the newest member of your family. Our Team will send you updates on your puppy’s progress in the form of videos every 3 to 4 days. At the end of the training, your puppy will don a graduation cap and receive a certificate as proof of completing the programme.

Designer Fashion Grooming

Any long-coated puppy can be groomed to your preferred style. Just send us some sample photos, and our professional groomer will groom your puppy to that style just before he/she is sent to you. All our pups get baths, nail clipping, and ear cleaning. The Designer Fashion Grooming Service also includes basic grooming on departure preparation (but not limited to): bathing, hygiene trimming, nail clipping & ear cleaning.

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The following is needed to bring a puppy into Dubai:


  1. All dogs entering Dubai from a low-risk country at least 15 weeks old, and those entering from a high-risk country must be at least 27 weeks old.
  2. Microchip – All dogs entering and residing in Dubai must be equipped with either a 9 or 15 digit microchip.
  3. Import Permit – All dogs entering Dubai must be equipped with a Special Permit from the Ministry of Climate Change and Environment. Valid for 30 days.
  4. Vaccinations* – Depending on the country of origin, your pet might need a rabies shot on top of all the age appropriate vaccinations. Dubai specific vaccinations: Canine Distemper Virus, Canine Parvo Virus, Infectious Canine Hepatitis, Leptospirosis, Rabies.
  5. Rabies Titer Test * – All dogs entering Dubai must be tested for rabies no later than 14 days before the planned travel date. ( Only from specific
  6. Parasite check - All pets travelling to Dubai must receive preventive treatments against internal and external parasites in the 14 days before travel by an authorised and competent vet.
  7. Health Check – A Health Check by a veterinarian is mandatory in order to obtain permissions to enter Dubai.
  8. Pet Passport – This document verifies that the puppy is fully healthy and up-to-date on their vaccinations.


* The United Arab Emirates classifies all countries into two rabies categories:
  • Low-risk countries: Albania, Andorra, Australia, Austria, Bahamas, Bahrain, Barbados, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Falkland Island, Fiji, Finland, French Polynesia, Germany, Greece, Hong Kong, Iceland, Ireland, Italy, Jamaica, Japan, South Korea, Kuwait, Latvia, Liechtenstein, Maldives, Malta, Marshall Islands, Mauritius, Micronesia, Montenegro, New Caledonia, New Zealand, Palau, Portugal, San Marino, Seychelles, Singapore, Slovakia, Slovenia, Spain, Suriname, Sweden, Switzerland, The Netherlands, UK, and Vanuatu.
  • High-risk countries: All other countries are considered high-risk countries.
** Only for puppies from high-risk countries
Travel Requirements

The following is needed to bring a puppy into Abu Dhabi:


  1. All dogs entering Abu Dhabi from a low-risk country at least 15 weeks old, and those entering from a high-risk country must be at least 27 weeks old.
  2. Microchip – All dogs entering and residing in Abu Dhabi must be equipped with either a 9 or 15 digit microchip.
  3. Import Permit – All dogs entering Abu Dhabi must be equipped with a Special Permit from the Ministry of Climate Change and Environment. Valid for 30 days.
  4. Vaccinations* – Depending on the country of origin, your pet might need a rabies shot on top of all the age appropriate vaccinations. Abu Dhabi specific vaccinations: Canine Distemper Virus, Canine Parvo Virus, Infectious Canine Hepatitis, Leptospirosis, Rabies.
  5. Rabies Titer Test * – All dogs entering Abu Dhabi must be tested for rabies no later than 14 days before the planned travel date. ( Only from specific
  6. Parasite check - All pets travelling to Abu Dhabi must receive preventive treatments against internal and external parasites in the 14 days before travel by an authorised and competent vet.
  7. Health Check – A Health Check by a veterinarian is mandatory in order to obtain permissions to enter Abu Dhabi.
  8. Pet Passport – This document verifies that the puppy is fully healthy and up-to-date on their vaccinations.


* The United Arab Emirates classifies all countries into two rabies categories:
  • Low-risk countries: Albania, Andorra, Australia, Austria, Bahamas, Bahrain, Barbados, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Falkland Island, Fiji, Finland, French Polynesia, Germany, Greece, Hong Kong, Iceland, Ireland, Italy, Jamaica, Japan, South Korea, Kuwait, Latvia, Liechtenstein, Maldives, Malta, Marshall Islands, Mauritius, Micronesia, Montenegro, New Caledonia, New Zealand, Palau, Portugal, San Marino, Seychelles, Singapore, Slovakia, Slovenia, Spain, Suriname, Sweden, Switzerland, The Netherlands, UK, and Vanuatu.
  • High-risk countries: All other countries are considered high-risk countries.
** Only for puppies from high-risk countries
Travel Requirements

The following is needed to bring a puppy into Hong Kong:


  1. All dogs entering Hong Kong must be at least 3 months old.
  2. Microchip – All dogs entering and residing in Hong Kong must be equipped with either a 9 or 15-digit microchip.
  3. Import Permit – All dogs entering Hong Kong must be equipped with a Special Permit from the Agriculture, Fisheries and Conservation Department. Valid for up to 6 months.
  4. Vaccinations* – Depending on the country of origin, your pet might need a rabies shot on top of all the age appropriate vaccinations. Hong Kong specific vaccinations: Canine distemper, infectious canine hepatitis, canine parvovirus and rabies.
  5. Health Check – A Health Check by a veterinarian is mandatory in order to obtain permissions to enter Hong Kong.
  6. Pet Passport – This document verifies that the puppy is fully healthy and up-to-date on their vaccinations.
  7. Captain’s Affidavit – Document to be provided by the airline personnel confirming that your dog has not left its crate or interacted with other pets at any point during the journey.


* Hong Kong classifies countries into 3 groups. Vaccinations against rabies are only required from Groups 2 & 3.
  • Group 1: Rabies-free countries (at least 6 months of residency) Australia, Fiji, Hawaii, Ireland, Japan, New Zealand, United Kingdom, Bailiwick of Jersey.
  • Group 2: Rabies-controlled (at least 4 months of residency) Austria, Bahrain, Bermuda, Canada, Cyprus, Finland, Germany, Guam, Italy, Luxembourg, Malta, Norway, Papua New Guinea, Seychelles, Solomon Islands, Spain, Switzerland, Taiwan, Vanuatu, Bahamas, Belgium, Brunei, Cayman Island, Denmark, France, Gibraltar, Iceland, Jamaica, Maldives, Mauritius, New Caledonia, Portugal, Singapore, South Africa, Sweden, The Netherlands, USA (Continental), Virgin Islands.
  • Group 3: All other countries.
** Only for puppies from high-risk countries
Travel Requirements

The following is needed to bring a puppy into Switzerland:


  1. All pets entering Switzerland must be equipped with a 15-digit microchip that is compliant with ISO 11784/11785.
  2. Dogs must be vaccinated against distemper.
  3. Rabies vaccinations are mandatory. Dogs must receive their first rabies vaccine at least 21 days before entering the country.*
  4. The state veterinarian of the origin country must equip the dog with a valid Health Certificate.
  5. Import Permit – all dogs entering from a 3rd level rabies country must carry an import permit issued at least three weeks in advance. Entry points through Basel, Geneva, Zurich.
  6. Different regulations depending on whether it is a commercial purchase or individual and where the dog is coming from.


* Specifications differ for booster shots. ** Switzerland categorises countries by level of risk of rabies in three levels.
  • Level 1: All EU Member States and Andorra, Switzerland, Faeroe Islands, Gibraltar, Greenland, Iceland, Liechtenstein, Monaco, Northern Ireland, Norway, San Marino, Vatican City State.
  • Level 2 (Low Risk of Rabies): Ascension Island, United Arab Emirates, Antigua and Barbuda, Argentina, Australia, Aruba, Bosnia and Herzegovina, Barbados, Bahrain, Bermuda,Bonaire, Sint Eustatius and Saba, Belarus, Canada, Chile, Curaçao, Fiji, Falkland Islands, Great Britain (including Crown dependencies), Hong Kong, Jamaica, Japan, Saint Kitts and Nevis, Cayman Islands, Saint Lucia, North Macedonia, Montserrat, Mauritius, Mexico, Malaysia, New Caledonia, New Zealand, French Polynesia, Saint Pierre and Miquelon, Russia, Singapore, Saint Helena, Sint Marteen, Trinidad and Tobago, Taiwan, United States of America, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, Virgin Islands, Saint Vincent and the Grenadines, British Virgin Islands, Vanuatu, Wallis and Futuna.
  • Level 3: All other countries are considered as having a high risk of rabies.
Travel Requirements
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